Refund Policy
-
Payments are non-refundable in any situation.
-
A 100% advance payment is mandatory.
By acquiring our digital invitation cards, you confirm that you have reviewed, comprehended, and consented to the terms and conditions specified in this Return & Refund Policy.
We value your understanding of our policy regarding the return of Digital Invitation Cards. Our main objective is to offer you outstanding service and products that surpass your expectations. Should you have any inquiries or need assistance, feel free to reach out to us.
1. Digital Product Nature:
Please note that the nature of our products is digital and personalized which means they are customized to your specific requirements and delivered electronically via email, Whatsapp, or download link. Due to the digital nature of our products, they are not eligible for returns, exchanges, or refunds once they have been delivered to you.
2. Personalization and Revisions:
We understand the importance of accuracy when it comes to your event details and preferences. Before finalizing the design, we offer multiple rounds of revisions to ensure the information and design elements are accurate and meet your expectations. It is essential to carefully review the proofs and request any necessary changes during the revision process. Once you approve the final design and the digital product is delivered, further modifications cannot be made.
3. Customer Support:
Our customer support team is available to assist you with any queries or concerns related to your digital invitation card order. If you face any difficulties or have questions about the design process, please reach out to us
4. Cancellations:
If you wish to cancel your order before the design process has begun, please contact us as soon as possible. Once the design process has commenced, cancellations cannot be accepted due to the personalized and digital nature of our products.
Note
– For Caricature, After finishing of Caricature we can not change the Full pose or attire, if have any other changes then need to share at once.
– In Video & Caricature we don’t change theme compare to pre discussion.
-
Agreement: By engaging our services to create a digital invitation, you (“the client”) agree to be bound by these Terms & Conditions. This agreement is formed between the client and our business.
-
Scope of Services: Our business will create a digital invitation based on the client’s requirements, specifications, and design preferences. The client must provide clear and complete instructions, including all necessary text, images, and any other relevant materials.
-
Intellectual Property: The client represents that they have the necessary rights and permissions for all content provided to us for use in the digital invitation. The client retains ownership of their intellectual property rights. Our business retains the intellectual property rights to any pre-existing materials or designs used in the creation of the invitation.
-
Revisions: We will provide the client with an initial draft of the digital invitation for review and feedback. The client is entitled to request reasonable revisions to the design, layout, or content. However, major changes to the original specifications may incur additional charges. Revisions will be completed in a timely manner, and the client is responsible for providing clear and consolidated feedback.
-
Delivery: Once the digital invitation is finalized and approved by the client, we will provide the final version in the agreed-upon format, which may include a high-resolution image file or a digital file suitable for online sharing. Delivery will be made via email or another agreed-upon method.
-
Payment: The client agrees to pay the agreed-upon fee for the creation of the digital invitation. Payment terms and methods will be outlined in a separate agreement or invoice. In the event of any additional services or revisions requested by the client beyond the original scope, additional fees may apply.
-
Confidentiality: We will treat all client information and materials provided as confidential. We will not disclose or share any client information or the digital invitation itself without the client’s explicit permission, unless required by law.
-
Liability: While we strive to create high-quality digital invitations, we cannot guarantee that the invitation will be error-free or meet all expectations. Our liability is limited to the fees paid by the client for our services. We are not liable for any indirect, consequential, or incidental damages.
-
Termination: Either party may terminate the agreement if there is a material breach of the Terms & Conditions. Termination must be provided in writing, and any fees paid up to the termination date are non-refundable.
-
Governing Law: These Terms & Conditions are governed by the laws of the jurisdiction where our business is located. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of the courts in that jurisdiction.